Return & Exchange Policy

At Saatvik Rituals, every product is carefully inspected before dispatch to ensure it reaches you in perfect condition. As our products are handcrafted, slight variations in finish, texture, or color may occur and are considered a part of their unique charm.

Returns

We currently do not accept returns for products that have been delivered in good condition.

However, if you receive:

• An incorrect item

Please contact us within 48 hours of delivery with your order number and clear photographs/videos of the issue.

After verification, we will arrange a replacement as applicable.

Exchanges

Exchanges are only applicable in the following cases:

• Product received is damaged during transit

• Wrong product received
  

Exchange requests must be raised within 48 hours of delivery.

Non-Returnable & Non-Exchangeable Items

The following items are not eligible for return or exchange:

• Products damaged due to misuse, mishandling, or improper care

• Items showing signs of use

• Customized or personalized products

• Gift cards or promotional items